PRIVACY POLICY

Last Updated: 18 Feb 2026

Evo Labs US (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using this website, you agree to the practices described below.

1. Information We Collect

We may collect the following categories of information:

A. Personal Information

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Business or institutional affiliation (if provided)

B. Transaction Information

  • Products purchased
  • Order date and amount
  • Payment confirmation status

C. Technical Information

  • IP address
  • Browser type
  • Device information
  • Cookies and usage data

2. Payment Information & PCI Compliance

All payment transactions are processed through secure third-party payment processors.

  • We do not store full credit card numbers on our servers.
  • Payment data is encrypted and processed in accordance with PCI-DSS (Payment Card Industry Data Security Standard) requirements by our payment providers.
  • We only retain limited transaction identifiers necessary for order records.

We do not sell or share financial information for marketing purposes.

3. How We Use Your Information

We use collected information to:

  • Process and fulfill orders
  • Communicate order confirmations and shipping updates
  • Provide customer support
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations
  • Improve website performance and security

We do not use personal information to make medical or health-related determinations.

4. Legal Basis for Processing (If Applicable)

Where applicable under data protection laws (including GDPR), we process personal data based on:

  • Performance of a contract (order fulfillment)
  • Legal obligations
  • Legitimate business interests (fraud prevention, security)
  • Consent (marketing communications, if opted in)

5. Information Sharing

We may share information with:

  • Payment processors
  • Shipping carriers
  • Legal or regulatory authorities when required by law

We do not sell personal data.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information, including:

  • SSL encryption
  • Secure hosting environments
  • Restricted internal access to data
  • Payment processor tokenization

However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain information only as long as necessary for:

  • Fulfilling orders
  • Legal compliance
  • Tax and accounting requirements
  • Fraud prevention

After retention periods expire, data is securely deleted or anonymized.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal information
  • Request correction
  • Request deletion
  • Withdraw consent
  • Object to certain processing

To exercise these rights, contact: support@evolabsus.co

9. Cookies & Tracking

We may use cookies and analytics tools to:

  • Improve website performance
  • Analyze traffic patterns
  • Enhance user experience

You may adjust cookie settings in your browser.

10. Children’s Privacy

This website is not intended for individuals under 21 years of age. We do not knowingly collect personal information from minors.

11. International Users

If you access the website from outside the United States, you understand that your information may be transferred to and processed in the United States.

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Continued use of the website constitutes acceptance of changes.

13. Contact Information

Evo Labs US
Email: support@evolabsus.co